Laser Machine FAQs
Below are some questions many clients have when they first contact AP Lazer about where to start when it comes to laser machines.
The questions below may address many initial concerns you may have. If you have a question that is not addressed here, send us an email, or chat live with a representative.
Routine maintenance will keep your equipment running smoothly and efficiently. Keep the rails clean and free of debris by wiping them down on a weekly basis and using a 3-in-1 oil. Regularly cleaning the lens and mirrors will keep them from getting damaged. Over time, the laser tube will need to be replaced. The normal life expectancy ranges with wattage. A 30 watt tube is 1500 hours, 80 watt tube is 8,000 hours and the 100 watt tube is 10,000 hours.
AP Lazer machines are assembled, sold and shipped out of our Lansing, Michigan headquarters. They are manufactured with high-quality parts custom-designed by AP Lazer. We stand behind the quality and service of our laser machines. All laser machines come with set up assistance, 24/7 technical support and an unrivaled warranty. All AP Lazers are inspected and tested in our Lansing, Michigan facility before shipping.
As with all laser machines, the tubes, mirrors, and lenses have to be replaced with use. Our machines are covered by an unrivaled 3-2-1 Warranty: three-year parts, two-year tube, and mirror and one-year lens warranty. *The SN1812 has a sightly different warranty. Ask your representative for more details.
The RDWork v8/ system supports the following formats: Vector format: dxf, ai, plt, dst, dsb, and related formats. Bitmap format: bmp, jpg, gif, png, mng, and related formats.
AP Lazer machines are compatible with Windows® XP/7/8/10 both 32-bit and 64-bit operating systems. The file transfer is performed via USB connection to the computer at speeds up to 500 KB per second or via USB flash drive direct transfer.
Due to it’s removable laser top and open architecture, All AP Lazer machines are designed to accommodate virtually any material, regardless of weight, shape, or size. Engrave items as small as a name plate to as large as a table.
All AP Lazer machines come standard with accessories and software. Software includes: CorelDraw Suite, PhotoGrav and RD Works.
Yes! Our set up assistance will help get your laser machine up and running in no time. In addition, we provide detailed manuals, 24/7 technical support, online videos and exclusive access to our AP Lazer University online learning center. Whatever your preferred method of learning is, we have you covered.
Of course not! Although created for and first used in the monument industry, the AP Lazer can engrave/cut a wide variety of materials. You will be able to cut through thicker pieces of acrylic, plastic, or wood and blast through stone surfaces like brick or granite without any size or weight restrictions. View our list of popular engraveable materials.
Unlike its competitors, the AP Lazer system is a two-part machine. No other machine on the market has a removable laser top which allows you to use the laser machine in a variety of set-ups. Keep the laser top on its home base and it functions like a traditional ‘boxed-up’ laser machine. Removing the top from the home base and place it on the Utility Carriage to roll objects directly beneath the laser area or place over a conveyor belt. The equipped EZ-Leveling system allows you to place the removable top directly onto any flat surface such as marble or granite flooring and engrave. See the AP Lazer difference for yourself.