It’s not uncommon to have laser machine questions. We have answers! If you have a question that is not addressed here, send us an email, or chat live with a representative.

A laser machine works by directing a very powerful laser beam at a precise focal length onto a variety of materials. Depending on the speed and power set, the laser beam will either remove the surface of the material or cut through it.
Unlike its competitors, the AP Lazer system is a two-part machine. No other machine on the market has a removable laser top which allows you to use the laser machine in a variety of set-ups. Keep the laser top on its home base and it functions like a traditional 'boxed-up' laser machine. Removing the top from the home base and place it on the Utility Carriage to roll objects directly beneath the laser area or place over a conveyor belt. The equipped EZ-Leveling system allows you to place the removable top directly onto any flat surface such as marble or granite flooring and engrave. See the AP Lazer difference for yourself.
Of course not! Although created for and first used in the monument industry, the AP Lazer can engrave/cut a wide variety of materials. You will be able to cut through thicker pieces of acrylic, plastic, or wood and blast through stone surfaces like brick or granite without any size or weight restrictions. View our list of popular engraveable materials.
Yes! Our set up assistance will help get your laser machine up and running in no time. In addition, we provide detailed manuals, 24/7 technical support, online videos and exclusive access to our AP Lazer University online learning center. Whatever your preferred method of learning is, we have you covered.
AP Lazer machines come with all of the accessories found on our accessories page. All necessary software is included: CorelDRAW X8 for photo editing, Photograv for converting the image into a laserable file and Lasercut, which allows you change the machine parameters needed for each material/job.
Due to it's removable laser top and open architecture, All AP Lazer machines are designed to accommodate virtually any material, regardless of weight, shape, or size. Engrave items as small as a name plate to as large as a table.
The SN2816 is compatible with Windows® XP/7/8/10 both 32bit and 64bit operating systems. The file transfer is performed via USB connection to the computer at speeds up to 500KB per second or via USB flash drive direct transfer.
Scanned photos, clipart, bitmaps, text, logos can all be engraved. You will need vector based graphics to cut, and raster files are traditional for engraving.
Our laser systems are capable of engraving and/or cutting a wide variety of materials. Download the Materials List, or view the Materials Page.
Yes, we offer many financing options. See our Financing page for additional information.
As with all laser machines, the tubes, mirrors, and lenses have to be replaced with use. Our machines are covered by an unrivaled 3-2-1 Warranty: three-year parts, two-year tube, and mirror and one-year lens warranty. *The SN1812 has a slighty different warranty. Ask your representative for more details.
AP Lazer machines are sold, shipped, and serviced out of our Lansing, Michigan headquarters. They are manufactured with high-quality parts from around the world including the U.S. in a family owned plant in China, established in 2008 by the CEO of AP Lazer, Dr. Tong Li. We stand behind the quality and service of our laser machines. All laser machines come with set up assistance, 24/7 technical support and an unrivaled warranty. All AP Lazers are inspected and tested in our Lansing, Michigan facility before shipping.
Routine maintenance will keep your equipment running smoothly and efficiently. Keep the rails clean and free of debris by wiping them down on a weekly basis and using a 3-in-1 oil. Regularly cleaning the lens and mirrors will keep them from getting damaged. Over time, the laser tube will need to be replaced. Normal life of the laser tube is 8000-10000 hours (costs only 12 cents an hour to run).