FREQUENTLY ASKED QUESTIONS

Below are some questions many clients have when they first contact AP Lazer about where to start when it comes to laser machines.

The questions below may address many initial concerns you may have. If you have a question that is not addressed here, send us an email, or chat live with a representative.

Routine maintenance will keep your equipment running smoothly and efficiently. Keep the rails clean and free of debris by wiping them down on a weekly basis and using a 3-in-1 oil. Regularly cleaning the lens and mirrors will prevent damage.

Over time, you must occasionally replace the laser tube. The normal life expectancy ranges with wattage. A 30-watt tube is 1500 hours, 60- and 90-watt tube is 8,000 hours and the 100-watt tube is 10,000 hours.

AP Lazer assembles and ships our machines from our plant in Windsor, Ontario. We exclusively manufacture with high-quality parts that we custom design.

We stand behind the quality and service of our laser machines. All laser machines come with set up assistance, 24/7 technical support and an unrivaled warranty. We inspect and test all AP Lazers before shipping.

As with all laser machines, the tubes, mirrors, and lenses will require replacement with use. We cover our machines with an unrivaled 3-2-1 Warranty*. Three-year parts, two-year tube and mirror, and one-year lens warranty.

*The SN1812 has a slightly different warranty. Ask your representative for more details.
Yes, we offer many financing options. See our Financing page for additional information, or you fill out our Financing Application online to get pre-approved.

Our laser systems are capable of engraving and/or cutting a wide variety of materials. View the Applications Page.

The RDWork v8/ system supports the following formats: Vector format: dxf, ai, plt, dst, dsb, and related formats. Bitmap format: bmp, jpg, gif, png, mng, and related formats.

AP Lazer machines are compatible with Windows® XP/7/8/10 both 32-bit and 64-bit operating systems.

USB connection or USB flash drives can direct transfer files at speeds up to 500 KB per second.
Thanks to removable tops and open architecture, AP Lazer machines accommodate virtually any shape, size, or weight of material.

All AP Lazer machines come standard with accessories and software. These include:

  • A mechanical lift cart
  • Protective eyewear
  • Photo processing and laser software*
  • Laptop
  • Exhaust blower
  • AP rotary tool
  • Air assist system

*All machines include CorelDrawSuite, PhotoGrav, and RD Works software. The models SN1812LR and SN2616LR also include LightBurn software.
Yes! Our set up assistance will help get your laser machine up and running in no time. In addition, we provide detailed manuals, 24/7 technical support, and online videos. We also offer exclusive access to our AP Lazer University online learning center.
Of course not! Though AP Lazer began in the monument industry, our machines can engrave a wide variety of materials. You will be able to cut through thicker pieces of acrylic, plastic, or wood. You can also blast through stone surfaces like brick or granite without any size or weight restrictions.

Unlike its competitors, the AP Lazer system is a versatile three-part machine. Featuring an open-architecture design and Low Rider technology, AP Lazer machines are like no other.

Because they’re so versatile, our machines allow for a variety of uses within a wide range of industries. Keep the laser top on its home base and it functions like a traditional ‘boxed’ laser machine. Remove the top and place it on the utility carriage to roll objects directly beneath the laser area. You can also place it over a conveyor belt.

The EZ-leveling system and automatic sensors allow you to place the top on any flat surface. Just place and engrave.
A laser machine works by directing a powerful laser beam at a precise focal length. Depending on the speed and power set, the laser beam will either remove the surface of the material or cut through it.